Riser Management

Developed with Building Owners & Managers in mind

A growing trend in the commercial real estate market is the implementation of a comprehensive “Riser Management” solution.

Due to recent legislation, multi-tenanted office property owners and managers are beginning to understand that their buildings internal cabling system is the property of the building owner and the day-to-day management of this valuable infrastructure falls to the buildings managers.

While managers and owners alike have strict controls in place addressing what vendor is allowed to work on the buildings’ elevator system, electrical system or the HVAC system, they often allow almost any vendor or service provider to work on their riser system.

At Summit, we are successfully partnering with owners and managers alike to help them implement controls and standards for their riser system while meeting the needs and in most cases, exceeding the expectations of their tenants.

Leverage our experience for your benefit

Summit can help building owner/managers develop internal policies regarding the use of their buildings cabling system by new and existing tenants as well as the removal of non-usable cabling by vacating tenants.

Summit can inform tenants as to the existing providers of telecom and data services at the building and which may best meet the tenants needs.

Non-Intrusive Management for Existing Providers

A typical vertical riser system is shown in RED in the diagram below. This is the part of a buildings internal communications infrastructure that is owned in most cases by the building owner and it is this infrastructure that Summit helps manage.

By managing the riser system the owner/manager of a building is in no way limiting the telco and data service providers that their tenants require, they are simply ensuring that the delivery of these products and services are delivered in a consistent manner and that the process is managed for the benefit of owners and tenants alike.

Building Owner Benefits

  • There is no upfront or reoccurring fee associated with the Summit “Riser” program.
  • Summit can help the owner/managers through any issues regarding service provider access, rooftop installations, telecom contract negotiation, and installation (including cable companies, fiber providers, Direct TV, local bell companies, etc.)
  • Summit can work with building owners and managers to insure that the individual properties are regularly reviewing new telecom and related technology offerings to benefit the property and address tenant amenities.
  • Summit can help building owner/managers develop policies internally regarding the use of their buildings cabling system by new and existing tenants as well as the removal of non-usable cabling by vacating tenants.
  • The building owner and manager have a contracted, full-time cabling and wiring vendor who is an expert within that particular building and its unique telecom infrastructure. The building manager now has an “in-house” resource.
  • Owners have someone who can give them an accurate accounting as to the buildings current and potential cabling issues.
  • Building engineers and property managers’ valuable time is not spent addressing and correcting issues that are not their areas of expertise.
  • Each property is assigned dedicated technicians thereby creating a level of familiarity with the building engineer, property manager and security officers.
  • Allows building owner to drastically cut down on the number of vendors gaining access to the buildings core infrastructure, which helps with security.
  • Allows building owner to drastically cut down on the number of vendors gaining access to the buildings core infrastructure, which helps with security.

Tenant Benefits

  • Tenants have a readily available building expert to help them address new cable and wiring needs as well as understand existing cable and wiring issues in the building.
  • Small and medium sized tenants no longer have to use the yellow pages or rely on word-of-mouth or default to the local bell company to find a vendor.
  • Smaller tenants can (in most cases) use the Summit staff as an in-house Telecom department.
  • Allows tenant one-stop shopping as Summit can provide consulting services for telecom, data network, and equipment issues.
  • Summit can inform tenants as to the existing providers of telecom and data services at the building and which may best meet the tenant needs.
  • Tenants can get a response and the work completed much quicker as compared to the local phone company or other cabling providers.
how can we help?

Contact us with your questions or inquiries and we’ll get back to you as soon as possible.

Interested in Riser Management Services?